Privacy Policy

Who We Are

The Sun Energy Guide is an educational solar energy website operated by GThink Ltd. This privacy policy applies to the website at thesunenergy.co.uk.

Information We Collect

This website is primarily a static educational resource. When you browse the site, we do not currently operate our own user accounts, contact forms or newsletter sign-ups.

If you choose to book a technical solar review via the Calendly link on our contact page, you will be directed to Calendly's booking platform. Calendly is a third-party service that may collect personal information you provide during booking (such as your name, email address and any notes you include). That information is processed by Calendly under their own privacy policy, not directly by us.

Website statistics

GThink Ltd uses Vercel Web Analytics to produce aggregate statistics solely to improve this website, its content and navigation. For visits identified as coming from the UK, eligible statistics run without a consent popup. You can object at any time, free of charge, using Turn off website statistics in the footer. The website and its contact routes continue to work when statistics are off.

We measure visits to public pages. When extended statistics is enabled, we also count page visits with contact-link clicks, booking-link clicks, calculator-link clicks and successful website enquiries where a form is available. Extended statistics also counts visits reaching 50% or 90% scroll depth and 30 or 60 seconds of focused, visible reading. Each action type is counted at most once per page load. These are aggregate engagement indicators, not an exact average reading time. A booking-link click is not a confirmed booking, and a contact click is not an enquiry.

Our statistics code excludes form contents, names, email addresses, phone numbers, URL query strings and fragments. It does not send arbitrary event labels or record screens, keystrokes or individual browsing histories. Visits with detailed referring URLs are excluded. Vercel processes technical request information, such as browser/device type and approximate location, to provide aggregate reports. It uses a request-derived hash with a visitor session lifetime of up to 24 hours, rather than analytics cookies or a permanent visitor ID. We do not link visitors between our websites, use these statistics for advertising or share them with advertising partners.

We rely on the UK statistical-purposes exception for storage/access used solely to improve this website. Where personal data is involved, our basis is our legitimate interest in understanding and improving the website, with limited collection and an immediate right to object. New collection stops when you turn statistics off. Previously aggregated statistics cannot be traced back to you through these reports.

Your on/off preference is stored in this browser on this website until you change it or clear browser storage. Previous refusals of our Google Analytics are respected. If browser storage cannot be used, statistics stay off. Our former Google Analytics tag is no longer loaded; accessible Google Analytics cookies are removed. Previously collected Google Analytics data is not deleted by this change.

Vercel provides hosting and processes statistics on our behalf. Its visitor session identifier is discarded after 24 hours; aggregate report availability depends on our Vercel plan, one month on Hobby and up to 12 months on the standard Pro plan. Processing may take place outside the UK under Vercel's applicable contractual transfer safeguards. See Vercel's analytics privacy information and Data Processing Addendum. Enquiry handling and external booking services are separate from this statistics feature.

Cookies

Our analytics does not use cookies. The saved on/off preference and removal of legacy Analytics cookies are described above. Third-party services such as Calendly apply their own policies when you visit them.

External Links

This site contains links to external websites, including Calendly (for booking reviews) and electricalworks.uk (for technical review services). We are not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party services you use.

Data Retention

The session lifetime, aggregate reporting window and browser preference storage are described above. Information you provide through Calendly or other third-party services is retained according to those services' policies.

Your Rights

Under UK data protection law, you may have rights regarding personal data held about you, including the right to access, correct or request deletion of your data. If you have booked a review through Calendly and wish to exercise these rights, please contact us or Calendly directly as appropriate.

Contact

If you have questions about this privacy policy, please visit our contact page to book a conversation or raise a query through the booking system.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.